Privacy-and-Policy

• Usually, the main reason that we will need to collect your personal information will be to provide our services to you. Our main services relate to the provision of individualized, one-to-one tuition services to students and families in circumstances where these students and families are either our direct consumer clients or are the end users ("End Users") of our commercial clients (being schools, tertiary educators, universities, other educational institutions, libraries and corporations). Our tuition services will include assisting students with homework, assignment research, study skills, revision and exam preparation by providing students with a forum with our tutors for discussion, feedback and responses in respect of study queries and other aspects of their study. Our services are primarily delivered through the internet.
• From time to time we may receive personal information that we have not requested or taken steps to come to know. In these circumstances, we will only hold onto such information where the information is necessary for our functions and activities. If we determine that the information received is not necessary for our functions and activities then we will take steps to de-identify or destroy the information as soon as is practicable. Any determination as to whether or not the information is required to be retained by us will be made within a reasonable period after the information is received by us. Any information that has not been requested but is subsequently retained by us will be subject to the procedures and requirements set out in this privacy policy.
• Personal identifiable details or information that enables you to be recognized as a person, E.g.: Name, telephone number, or perhaps your address.
• We all do our best to safeguard your privacy at 'Tutors99.com'. We all do collect some private information whenever a tutor or Student join us at 'Tutors99.com', some of this data can include: Your Name, Your Designation or Title ,Your Telephone Number, Your Email Address, Demographic information, for example postcode and Town of Residence, Your Interests, Qualifications etc.
• From your standard server logs, we could view any people ip addresses and could have the ability to research which Web service provider is delivering that ip. We simply would research an people Web service provider when we were getting abuse from that specific user. From all of these logs we could begin to see the time and date where you have seen the website as well as the pages visited, along with other standard information including which browser and operating-system you had been using.
• Please be aware that we aren't able to collect any your personal data out of this standard log data. The information can be used by us, but might be passed onto any 3rd parties (just like your Web service provider) only when we receive abuse from the particular user.
• Your profile includes your personal details that you have provided (however, accounts won't contain surnames). The data it consists is totally customizable by members within their own profile page.
• We take member’s privacy very seriously within Tutors99.com. Email address which our tutors and students supplies while registering, isn't and should never be given or offered to 3rd parties for marketing reasons. Including any private information we might obtain from emails we receive.
• For those who have any concerns relating to this, and have comments or queries about our online privacy policy, please email us and we'll gladly answer any queries you've. When we update our policy we'll update this page accordingly.
• only collect personal information that we need in order to provide our services and properly undertake our business
• be open and honest about how we might use personal information
• keep personal information secure
• promptly respond to any request not to receive direct marketing material from us
• make sure personal information is kept accurate and up to date and to properly dispose of any personal information which is no longer required by us; and
• ensure that, where appropriate, individuals can access and correct their personal information
• You must read this privacy policy before providing us with any personal information, before using the Website and prior to us providing any services to you. By providing personal information to us, by using the Website or by requesting that our services are provided to you, you are confirming your agreement to the policies and procedures described in this privacy policy.
• The types of personal information we collect include name, email address (including personal email, school email and parental email), mobile phone number, school year, date of birth, postcode, student status (e.g. boarder or day student), entity/institution name, type of entity/institution (e.g. school, library), business address, extra-curricular commitments (if required to assist with scheduling). We may also collect additional information from Users in order to improve our services and performance.
• The Act places restrictions on us collecting sensitive information (which includes information about religion, political views, ethnicity, criminal records and sexual preferences). Generally we will not collect this type of information, however we may need to collect some sensitive information in circumstances where a person is applying for a job with us, and consent has been provided to us to do so.
• We are committed to maintaining and protecting the privacy of individuals but it is possible that in limited circumstances, mistakes might be made. If you are concerned with the way that personal information has been handled then you are entitled to make a complaint. If you would like to lodge a complaint, please contact us through our Privacy Compliance Team.


• Thanks@Tutors99.com Team